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Do you want to be a Fashion Daren? Do you want to know the latest Fashion Advisory? Please log on www.timberlandbootonline.com ! The unique design and the fashion style, Timberland Boots can bring unlimited happy and surprise for every customers the entire world!
This is Frequently Ask Questions Page. Answers to some of the most common questions can be found here. 

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Timberland Products Questions

1, Why Timberland Boots are so popular in the worldwide?

2, Are the Timberland Boots only suitable for ladies?

3, Know about the materials of Timberland Boots?

4, What size should customers order?

5, How should sheepskin fit?

6, Are these Timberland Boots authentic on www.timberlandbootonline.com ?

1,Why Timberland Boots are so popular in the worldwide?
Timberland Boots are fast becoming one of the fashion trends of the decade. More and more people worldwide are discovering this simple but effective Australian footwear icon. Timberland Boots are made from pure sheepskin. The outer covering of the boot is the outside of the sheepskin, and the warm woolen part of the skin faces in. This makes for a boot that is extremely warm and is a delight to wear, especially in cold weather like winter. In addition, Timberland Boots have their own unique design ideas, a variety of styles, and different colors¡­ Timberland Boots from www.timberlandbootonline.com are suitable for people of all ages!

2,Are the Timberland Boots only suitable for ladies?
Of course not! www.timberlandbootonline.com can offer Women Timberland Boots, Men Timberland Boots and Kids Timberland Boots...for our customers! Timberland Boots have high-quality materials, generous and fashion design, simple and practical, so most people love it! For kids, www.timberlandbootonline.com also release new style. Exquisite, adorable and warm¡­Trust us; Timberland Boots can give your baby a warm winter!

3, Know about the materials of Timberland Boots?
Timberland Boots are made from pure sheepskin. The outer covering of the boot is the outside of the sheepskin, and the warm woolen part of the skin faces in. Authentic sheepskin works so well by trapping air inside the fleecy inner fibers, this air circulates around your feet which is why Timberland Boots are completely unique among all types of footwear. The thicker and denser the sheepskin is the better your Timberland Boots will warm your toes. The Timberland Boots is usually a high fitting boot, mostly coming up above the ankle, and usually much higher. Most Timberland Boots are high enough to come up not far below the knee, keeping the entire lower leg warm.

4, What size should customers order?
To select the appropriate size, we recommend that you check individual product pages for more information. Sizing recommendations are specific to each style since each can be sized slightly differently, even when made by the same manufacturer. Especially Timberland products! Except that, www.timberlandbootonline.com can provide a size chart for our customers. Using your true size from the size charts, then view the recommendations on individual product pages. This is the most accurate way of sizing your Timberland Boots.

5, How should sheepskin fit?
In general, sheepskin boots should fit snug, but not be uncomfortable. The wool will compact and the sheepskin will stretch a bit making your boots feel lager over time

6, WAre these Timberland Boots authentic on www.timberlandbootonline.com ?
All our www.timberlandbootonline.com items are purchased from the manufactory directly which works for Timberland stores. So we can offer the boots at low price without the expenditure for Market channel. We always apply ourselves to provide the customers with Classical Timberland Boots at price you can afford. High-quality Timberland Boots, Wonderful services, reasonable prices, www.timberlandbootonline.com is your best choice!
Please be advised you will not get Official www.timberlandbootonline.com. Invoice thus NO after-sale service available in your local www.timberlandbootonline.com, stores, instead the service will be provided by us. If you are looking for a product with full service from www.timberlandbootonline.com, please purchase from the www.timberlandbootonline.com franchised store instead.

Purchasing, shipping, & ordering Questions:

1, How can I track my order?

2, How long will it take for my order to be processed and delivered?

3, I need to cancel an order. How can I do this?

4, What is your payment policy about www.timberlandbootonline.com?

5, What is your shipping policy about www.timberlandbootonline.com?

6, How much shipping fee will be charged for each order?

1, How can I track my order?
Please click on our order tracking page. You will need to type in your order number in the box and click track. If you order was shipped with the Post Office, you will receive an email with the Delivery Confirmation number. If you have any questions about our products, please use Contact Page or Live Chat Page.

2, How long will it take for my order to be processed and delivered?
Once you have submitted the order, it will normally take 1-2 working days for us to process the order and please allow 5-7 days for delivery via Express Mail, but sorry we do not offer overnight shipping at this time.

3, I need to cancel an order. How can I do this?
Orders are processed quite quickly, sometimes within minutes after it is received. Therefore, requests to cancel an order must be received quickly as well. Contact us as soon as possible by sending email to service@timberlandbootonline.com or calling us to request cancellation of an order. Email is monitored constantly during business hours.

4, What is your payment policy about www.timberlandbootonline.com?
There are currently two ways to pay. Most customers are used to accept online payment with credit card. If customers don¡¯t have credit cards available, or need to buy large sums of goods, we strongly recommend Western Union Money Transfer. Online payment with credit card. This is the most frequent payment method. It is fast and efficient.

5, What is your shipping policy about www.timberlandbootonline.com?
The items you ordered will be shipped out in 2 business days after payment goes through. And it usually needs 5-7 days for delivery. But NO overnight shipping. Item(s) will require a signature from you upon arrival. This service gives you peace of mind that your item(s) will arrive safely and direct into your possession. So please provide us with detailed street address for the shipping, P.O. Box address will not be accepted. We will do our every effort to make sure you receive the parcel in time but we are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods. If you have any questions about our shipping policy, please send email to us. We will give you a detailed explanation!

6, How much shipping fee will be charged for each order?
We only charge 5 USD for shipping. The shipping of the items is online traceable.

Return& Exchange Questions:

1, how can I make return or exchanges?
You can contact us by email--service@timberlandbootonline.com . As a general rule, articles in saleable condition are accepted to be returned in 7 days or exchanged in 15days after you receive them, accompanied by a sales receipt.
If you want to know the detailed information, please log on Return Exchange Page.

 

www.timberlandbootonline.com:

   
• Rinse clean in clean, cold water; wring out excess water; lightly stuff with paper towels to hold shape; allow drying naturally and slowly. DO NOT dry in direct heat or sunlight.
   
• Once footwear is dry, lightly brush with a very soft suede/nubuck brush in one direction only.
   
• Use a mixture of 2 tsp. baking soda and 2 tsp. corn flour to deodorize and soften the inside of the boots. If you wish, you can add a few drops of an essential oil to create a sweet scent. Shake the mixture into the boots and let it stand overnight. Shake the excess out the next day.
   
• Hand wash using cool to lukewarm water in a sink, immerse boots completely and allow them to fill with water. Don¡¯t use hot water as boots will shrink. If insoles are removable, take them out and wash them separately, replacing them when both boots and insoles are dry.

Please note that when properly used, Timberland Australia Water & Stain Repellent and Cleaner & Conditioner will help to prevent and/or remove/reduce stains. Like any fine garment, sheepskin is delicate and not all stains can be prevented or removed.